Last Updated: January 2026
1. Agreement to Terms: By accessing and using the Vantage Mental Health website (the “Site”), you accept and agree to be bound by the terms and provisions of this agreement. In addition, when using this Site’s particular services, you shall be subject to any posted guidelines or rules applicable to such services.
2. Medical Disclaimer: This website does not provide medical advice. The contents of this website, such as text, graphics, images, and other material (“Content”), are for informational purposes only. The Content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, CALL 911 IMMEDIATELY. Do not rely on electronic communications or this website for urgent medical needs. Vantage Mental Health does not recommend or endorse any specific tests, physicians, products, procedures, opinions, or other information that may be mentioned on the Site. Reliance on any information provided by this Site is solely at your own risk.
3. Intellectual Property: The Site and its original content, features, and functionality are owned by Vantage Mental Health and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site without our prior written consent.
4. Limitation of Liability: In no event shall Vantage Mental Health, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Site; (ii) any conduct or content of any third party on the Site; (iii) any content obtained from the Site; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.
5. External Links: Our Site may contain links to third-party websites or services that are not owned or controlled by Vantage Mental Health. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any of these entities/individuals or their websites.
6. Changes to Terms: We reserve the right, at our sole discretion, to modify or replace these Terms at any time. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Site after those revisions become effective, you agree to be bound by the revised terms.
7. Governing Law: These Terms shall be governed and construed in accordance with the laws of the State of Minnesota, United States, without regard to its conflict of law provisions.
Mental health treatment at Vantage Mental Health may include but is not limited to psychiatric evaluations, psychotherapy, medication management, and other therapeutic interventions. The purpose of treatment is to address mental health concerns, improve coping skills, enhance well-being, and facilitate personal growth.
Your privacy is important to us. All information shared with your provider is confidential except in certain legal circumstances. These may include suspected child or elder abuse, imminent risk of harm to yourself or others, or a court order. We comply with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws regarding the confidentiality of your health information.
While mental health treatment can be beneficial, it may also involve risks such as emotional discomfort, confronting difficult emotions or memories, or changes in personal relationships. Your provider will discuss potential risks and benefits specific to your treatment plan.
You have the right to be informed about alternative treatments and their risks and benefits. If you have concerns about your treatment plan, please discuss them with your provider.
Participation in treatment is voluntary. You have the right to refuse any treatment, test, or procedure recommended by your provider. You may withdraw your consent for treatment at any time, except where treatment is mandated by law.
Treatment by Vantage Mental Health is voluntary. Vantage Mental Health reserves the right to discontinue care. Reasons for discontinuing care could include the inability to provide the appropriate resources, alternative care being more appropriate, or inability to deliver effective care due to patient adherence with visit or treatment recommendations. If care is to be discontinued, you will be provided notice, resources, and a care plan at the time of determination.
Vantage Mental Health is an outpatient mental health clinic and does not provide 24/7 services. In case of an emergency, please call 911 or go to the nearest emergency room. We are available during business hours for urgent matters. If you need assistance after hours, please follow the instructions provided by our office.
We recognize and respect the rights of minors aged 16 years and over to consent to their own mental health treatment and to have privacy in their healthcare decisions. According to applicable laws and regulations, minors who are 16 years or older may independently consent to mental health services, including counseling and therapy.
We are committed to maintaining the confidentiality and privacy of all our clients, including minors aged 16 years and over. Information about their treatment will not be disclosed to parents or guardians without the minor’s consent, except as required by law or in situations where there is a risk of harm to the minor or others.
I consent to Vantage Mental Health contacting me via phone calls and text messages for the purposes of appointment scheduling, reminders, follow-up communications, and other relevant information pertaining to my care. I understand that these communications may be sent to the phone number(s) I have provided and that standard messaging rates may apply. I acknowledge that I can revoke this consent at any time by providing written notice to my healthcare provider.
I consent to Vantage Mental Health recording our sessions for the purposes of medical dictation, documentation, and treatment planning. I understand that these recordings will be used solely for clinical purposes and will be stored securely in compliance with privacy regulations. I acknowledge that I can revoke this consent at any time by providing written notice to my healthcare provider.
I consent to Vantage Mental Health obtaining and reviewing my medication history from my healthcare providers, pharmacies, and other relevant sources for the purposes of treatment planning and care coordination. I understand that this information will be used to ensure the safe and effective management of my health. I acknowledge that I can revoke this consent at any time by providing written notice to my healthcare provider.
I acknowledge that Vantage Mental Health requires the use of the secure patient portal for all communication with my healthcare provider. I understand that this is the only secure platform approved by the clinic for sharing confidential information, scheduling appointments, requesting prescription refills, and discussing treatment-related matters. I agree to use the patient portal for these purposes to ensure the privacy and security of my health information. If I need assistance accessing or using the portal, I will contact the clinic for support.
I hereby authorize Vantage Mental Health and its contractors, including Collaborative Psychiatric Services, LLC, to apply for benefits for any services rendered on my behalf for covered services rendered. I request that payment from my insurance company be made directly to Vantage Mental Health or its authorized contractor.
I understand that I am financially responsible for all charges whether or not they are covered by my insurance. I agree to pay any balance due after payment has been made by my insurance company. I understand that this assignment does not relieve me of my financial responsibility.
I understand that I have the right to revoke this authorization at any time by providing written notice to Vantage Mental Health and my insurance company. However, revocation will not affect any actions taken in reliance on this authorization before the revocation was received.
All copays and outstanding balances are due at the time of service unless other arrangements have been made in advance with our billing department. We accept all major credit cards, including Visa, MasterCard, American Express, and Discover.
To ensure timely and efficient payment processing, Vantage Mental Health requires all patients using private health insurance to provide a credit card on file for any charges not covered by their insurance. All payments are due within 30 days of receipt.
Overdue balances will be charged to the card on file on the last business day of each month unless the patient has arranged a payment plan with their provider or billing department in advance. Patients are responsible for keeping their contact information current and may set up payment plans by contacting the billing department.
All credit card information is stored securely in compliance with applicable laws and regulations.
We participate with several insurance plans. As a courtesy to our patients, we will bill your insurance company directly for services rendered. Services billed to insurance companies are required to be charged the fee determined by your insurance company.
Please provide accurate and up-to-date insurance information at each visit. You are responsible for any copayments, deductibles, or non-covered services determined by your insurance plan.
If you do not have insurance coverage or prefer not to use your insurance benefits, we offer a private pay option. Our fees for services are outlined in our Fee Schedule, which is available upon request.
We require at least 24 hours’ notice for appointment cancellations or rescheduling. A fee may be charged for late cancellations (less than 24 hours’ notice) or missed appointments (no-shows).
The fee schedule is as follows:
Late Cancellation Fee: $75
No-Show Fee: $150
These fees are not covered by insurance and are the responsibility of the patient. Exceeding three late cancellations or no-shows within a rolling 12-month period may result in termination of care.
If you are experiencing financial hardship, please discuss your situation with our billing department. We may be able to offer a payment plan or other arrangements to assist you.
It is our policy to send monthly statements for any outstanding balances and to keep your balance updated regularly in the patient portal. Payment is expected upon receipt of the statement.
If you have questions about your statement or need to make payment arrangements, please contact our billing department promptly.
We reserve the right to modify our Financial Policy as necessary. Any changes will be communicated to you in writing and will become effective on the date specified in the notice.
I have read and understand the Financial Policy of Vantage Mental Health. I agree to comply with the terms outlined above and accept financial responsibility for all services provided to me or my dependent(s).
